Privacy Policy
1. Introduction
At Schrenk Lab (accessible at schrenklab.com), we are deeply committed to protecting the privacy and personal data of our users. We take our responsibility to handle your personal information with the utmost integrity and in full compliance with applicable privacy and data protection laws, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation. This Privacy Policy outlines how your data is collected, used, stored, disclosed, and protected when you interact with our services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of schrenklab.com (the “Website”) and governs the processing of personal data through our digital platform. Schrenk Lab acts as the Data Controller for personal data collected through this Website. For any questions or concerns about this Policy or your data, you may contact us via email at [email protected].
3. Categories of Data Processed
We collect and process personal data that fall into the following categories:
– Usage Data: Information about how you use our Website, including IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use this data to understand website performance and enhance user experience.
– Account Data: Personal identifiers provided when creating or maintaining an account or correspondence with us, including your name, email address, telephone number, and postal address.
– Profile Data: Information related to your interactions with us, such as preferences, behavioral patterns, past purchases (if applicable), and interests.
– Communication Data: Records of your communication with us, including emails and other messages, customer service requests, inquiries, and response logs.
– Technical Data: Device-specific information such as hardware model, operating system configuration, browser settings, screen resolution, and other technology identifiers necessary for site compatibility and performance optimization.
– Transaction Data: Information relating to purchases made through the Website, delivery details, invoicing address, payment method (excluding full payment card details, which are processed securely by third-party payment processors), and order history, where applicable.
– Preference Data: Your marketing preferences, subscription status, opt-in/opt-out records, and expressed interests in particular content, products, or services.
4. Legal Bases for Processing
Our legal grounds for processing your personal data include the following:
– Performance of Contract: Where processing is necessary to fulfill our obligations under a contract with you, such as delivering services or responding to your requests.
– Legitimate Interests: Where processing is necessary to support our legitimate business interests, such as improving Website functionality, securing our platform, or providing tailored content—provided such interests do not override your fundamental rights and freedoms.
– Consent: Where legally required or appropriate, we obtain your clear and informed consent to process your data for specific purposes, such as marketing communications or optional analytics cookies.
– Legal Obligation: We may process your data to comply with legal and regulatory requirements.
5. Your Rights
In accordance with GDPR (for EU/EEA users) and CCPA (for California residents), you have the following rights regarding your personal information:
– Right of Access: You may request confirmation of whether we process your personal data and receive a copy of such data.
– Right to Rectification: If the data we hold is inaccurate or incomplete, you can request a correction.
– Right to Erasure: Under certain conditions, you may request deletion of your personal data.
– Right to Restriction: You may limit our processing of your data under specific circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
– Right to Object: You may object to processing based on our legitimate interests or direct marketing.
– Right to Non-Discrimination: We do not discriminate against users who exercise their data rights under applicable laws.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust security practices to safeguard your personal data:
– Encryption: Data transmitted over the Website is secured using SSL/TLS encryption protocols.
– Access Control: Personal data is accessible only to authorized personnel with legitimate business purposes.
– Backups: We maintain regular system backups to preserve data integrity and prevent loss.
– Staff Training: Our personnel receive regular training on confidentiality and data protection best practices.
7. International Transfers
If your personal data is transferred outside your jurisdiction, including to countries not deemed to provide an adequate level of data protection by the European Commission or relevant authorities, we ensure such transfers are safeguarded through mechanisms such as Standard Contractual Clauses, approved codes of conduct, or explicit consent.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it is collected:
– Usage and Technical Data: Up to 12 months unless anonymized for analytics.
– Account and Profile Data: Retained as long as your account is active and up to 3 years after termination.
– Transaction and Communication Data: Retained for 7 years to meet regulatory and financial reporting obligations.
– Preference Data: Maintained until withdrawal of consent or change in preference.
Upon expiry of applicable retention periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on schrenklab.com to enhance your browsing experience, analyze traffic, personalize content, and deliver relevant features. Cookies we use include:
– Essential Cookies: Necessary for the operation and navigation of the Website.
– Functional Cookies: Enable personalization features and remember user preferences.
– Performance & Analytics Cookies: Help us collect anonymous usage statistics to improve Website performance.
– Marketing Cookies: Track engagement and interest to deliver relevant content and communications.
10. Cookie Management & Compliance
You may manage or reject cookies via your browser settings at any time. On your first visit, we present a cookie banner explaining our use of cookies. Consent is obtained for non-essential cookies in compliance with GDPR and the CCPA’s “Do Not Sell My Personal Information” provisions.
Users can adjust their cookie preferences, including opting out of analytics or targeted cookies, by accessing the cookie settings tool on schrenklab.com. California residents may also exercise their CCPA rights via the Do Not Sell My Info link on our Website, if applicable.
11. Protection of Minors
We do not knowingly collect or solicit personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at [email protected] and we will take appropriate steps to delete the information.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technological advancements, or our business practices. Any changes will be posted on this page. We encourage users to revisit this page periodically to stay informed of our current practices. Where required by law, we will notify users of significant changes and may request renewed consent.
13. Contact
If you have any questions, concerns, complaints, or wish to exercise your rights under this Privacy Policy, please do not hesitate to contact us:
Email: [email protected]
At Schrenk Lab, we are committed to achieving full compliance with applicable data protection laws and maintaining transparency about how your data is handled. If you have any concerns regarding privacy, we encourage you to reach out so we can address them promptly and responsibly.